About TV & Video Direct

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TV & Video Direct are one of the U.K.'s leading independent electrical retailers.Established in the mid nineties by Jim Brown and his two sons Matthew and Daniel, the family run business has quickly grown from its humble beginnings as a single store retailer into a large scale national operation consisting of three divisions, Retail, Internet/mail order and Commercial.

We are an established member of CIH, the largest independent buying group in Europe. This enables us to offer a vast range of goods at the best prices on the market. We supply all the major electronics brands such as Sony, Samsung, Sharp, Toshiba, Phillips, LG, Beko, Bosch, Zannussi, Alphason and many more.

Over the years we have built an ever increasing loyal client base. We are proud suppliers to Amir Khans Gloves academy & community centre, Bolton Wanderers Football Club (Come on you whites!), Stoke City Football Club, Wigan Athletic Football Club, The Gala Coral Group, The Bourne Leisure Group, The Apex Hotel Group, Scottish & Newcastle Brewery, William Hill Bookmakers and many, many more.

In 2008 we were extremely proud to achieve ISO9001 accreditation, joining the likes of Coca Cola, Sony, Toshiba, BMW, Mercedes Benz, Tesco, BAE systems, Vodafone and The Royal Bank of Scotland to name but a few. ISO9001 is an internationally recognised Quality management system which focuses on consistency, reliability and improving the way a business operates, including organisational processes, the customer and improvement, a system approach to management, mutually beneficial supplier relationships and a factual approach to decision making.

Retail Division

We operate two state of the art high street retail stores which offer the finest selection of electrical products on offer in the North. Located in Bury and Leigh, Lancashire each store has a  healthy collection of the latest Home entertainment and home appliances on display.We encourage you to visit our stores where our friendly and knowledgeable sales team will lead you through every step whether you are after a single TV or a full multi room custom install, we are the experts and we will always be able to tailor a package to specifically suit YOU. It sounds fantastic but that's just part of everyday business for us here at TV & Video Direct. Where service really means service!

Internet/Mail Order Division

There are many websites who sell electrical products and through the years we have seen many come and go. In all divisions of our business we have always tried to set ourselves apart from the competition, so every time you buy from tvandvideodirect.com it's Service, service, service... In the fast moving world that we find ourselves in, service is sometimes forgotten.It can sometimes be buy it now and worry about it later, we don't forget about service and we pride ourselves on giving what is, in our opinion, the best service in our industry. All of the products we sell carry the full manufacturers guarantee and in addition to this, at no extra charge, we offer in home service for the duration of the manufacturers guarantee on all non portable items. Terms & Conditions apply.

TV and Video Direct is a member of RETRA, The Radio and Electrical Trade Association. Membership of this association is reassurance for all consumers who purchase from our company. All members of RETRA operate under a strict code practise set up in conjunction with the office of fair trading to provide extra protection and reassurance for consumers.tvandvideodirect.com uses secure server software which encrypts all your payment Information preventing it from being accessed or read by any third party. We ensure complete privacy and do not disclose any of your details to third parties. Our site is registered with and secured by THAWTE.We employ the services of four nationwide courier companies to ensure speedy, safe and efficient delivery. All products are dispatched from our large warehouse facility which carries millions of pounds worth of stock and most orders are delivered within 24/48 hours of placing the order.

Our internet and mail order divisions have been established for many years and we have been selling products on the internet since 1999. With our combination of low prices, personal service (which is a thing of the past with many websites) and our excellent after sales service, we feel certain that you will have the peace of mind to place your order with us secure in the knowledge you will receive a competitive service second to none.

Commercial Division

We first entered into the Commercial/B2B market back in 1997 when we sold our first plasma screen to a conference centre for £15,000. Our Commercial division now supplies a wide variety of businesses including Betting shops, Gyms, Heath clubs, Pubs, Clubs, Hotels, Schools, and Hospitals to name but a few.

Our Commercial division client list includes, Gala Coral group, Boylesports, The BBC, ITV, Totesport, Betfred, Westminster Healthcare PLC, BUPA, The Priory Group, David Lloyd Leisure, Total Fitness, Mcdonalds, Paddypower, Newcastle United, Wigan Athletic and Bolton Wanderers plus many more.There are many contributing factors accredited to our success within the business market. This includes our fast and efficient delivery service, which enables us to deliver a product anywhere in the U.K. and Eire within 24 hours, our unbeatable level of service including next day replacement of faulty screens, our nationwide installation and our sales team which includes 3 regional account managers who cover the U.K. and Eire. These are just some of the reasons that makes TV & Video Direct the number one choice for so many businesses.

Over the years and through our involvement with the supply of screens to betting shops, we have created a shop fitting division and now fit out many different types of businesses including Betting shops, Estate agents, Travel agents, Café Bars and Gyms. Our shop fitting division is responsible for over 100 fit out's per year, from a single gantry to hang screens to a full shop fit include building works. No job is too big or to small!